Privacy Policy

Information we collect

We collect the information you choose to provide through this website — primarily through the SmartRFQ™ product evaluation and our contact form. That can include your name, company, email address, phone number, and the project details you submit, including uploaded formulas or specification documents.

We also collect limited technical information that any website receives, such as browser type, device type and pages visited, used to keep the site working and to understand which content is useful.

How we use information

Project information is used to evaluate your inquiry, prepare a response, and communicate with you about a potential or active manufacturing program.

Contact information is used to respond to you and, where you have asked for it, to send requested materials such as a capabilities overview.

We do not sell your information.

Confidentiality of project information

Formulas, specifications and other commercially sensitive materials submitted to us are treated as confidential and shared internally only with the people evaluating your project. Where a project moves forward, confidentiality and intellectual property terms are set out in writing between the parties.

Saved progress on your device

SmartRFQ™ saves your in-progress answers in your own browser so you can return and finish later. That draft stays on your device until you submit the form or clear your browser storage.

Sharing

We may share information with service providers who support the operation of this website or our communications with you, and where required by law. Those providers are permitted to use the information only to provide services to us.

Retention

We retain inquiry and project information for as long as needed to evaluate and support your program, and for a reasonable period afterward for business and recordkeeping purposes.

Your choices

You can ask us to update or delete the contact information you have provided, or ask what information we hold about you, by contacting us through this website. You can also opt out of non-essential communications at any time.

Changes to this policy

We may update this policy as our practices or legal obligations change. Material changes will be reflected on this page.

Contact

Questions about this policy or about information you have submitted can be sent through the contact form on this website.